Above all, agility is a must. For martial artists, and for fintech talent. The reality is fintech products are built in stages, with new features added (and removed) in response to customer needs. By having adaptable mindsets, astute awareness and incisive curiosity our talent will be collaborative problem solvers but with agility, they will also be able to be resilient and shift gears quickly. These are the most valuable fintech talent commodities.
To achieve this at LU Global, I ask myself 3 questions daily – What can we do better? Who benefits from this? How can we make it even simpler?
These questions permeate all of our business processes.
Other than that, I wholeheartedly believe fintech should welcome anyone with the passion to improve financial services for the benefit of the customer. Fintech isn’t a luxury fashion label to flaunt or a fleeting trend, we need talent with the mindset of martial artists – talent who are ready to face challenges and want to be here to make a difference, not just because it’s cool.