Dear Lu Global customers，
As stated in the Notice of Service Changes and Termination dated January 17, 2022, Lu International (Singapore) Financial Asset Exchange Pte. Ltd. (“Lu International (Singapore)”) will cease operations in Singapore.
Please note that starting from 12:00 on April 13, 2022, the cash withdrawal function will be terminated and all Services and Accounts as well as the Customer Agreement will be fully terminated. If you still have remaining cash balance in your Customer’s Account, all such cash balance will be transferred to Lu International (Hong Kong) Limited which will hold such cash balance on a bare trust for you. You can contact Lu International (Hong Kong) customer service via the hotlines below to assist you withdraw your remaining cash balance, subject to additional verification process.
- Lu International (Hong Kong) hotlines
- Mainland China: 400 842 6808
- Other countries: +852 3008 8996
- Monday to Friday 09:00-18:00 (except Hong Kong public holidays)
Thank you for your trust and support for Lu International (Singapore) along the way!
Lu International (Singapore) Financial Asset Exchange Pte. Ltd.
March 30, 2022